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FAQs

What is the turnaround time for an order?

Turnaround times on orders varies on quantity of items, size of the design, and if the item is in stock with our suppliers. Once we receive the items to be customized and have everything we need the average time to complete an order is 1 - 2 weeks. Certain orders could take less or more time depending on the variables mentioned above.

How is clothing packaged?

We individually package each item in a clear apparel bag and label the size. We then put the items in boxes ready to be shipped or delivered. General care instruction labels are included in each box to ensure the safety of the garment and customization.

I don't see what I am looking for, can you find other brands or items?

Yes of course! We can always try to find a brand that you are looking for or a specific item that is not in one our catalogs. Please contact us with what you are looking for and we can help you.

Do you have a brick and mortar store?

Currently we do not have a physical location to visit or purchase from and operate online.

Do you offer discounts?

Yes! Every new client gets 10% OFF their first order!

We also provide existing clients who refer us to other companies or organizations and an order is placed with the new client, you will receive 10% OFF your next order. 

If I bring you something will you customize it for me?

We do not customize products that are given to us. In order to get customized merchandise of any kind we must purchase the items and embellish them ourselves.

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